cea365 Terms
& Conditions of Use
These Terms & Conditions govern your access to and use of the cea365 online casino and sports betting platform. By creating an account or placing a bet on cea365, you confirm that you have read, understood, and agreed to be bound by these terms in full. All players must be 18 years of age or older.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player") and cea365 ("the Platform", "we", "us", "our"). Access to and use of the cea365 platform is conditional upon your acceptance of and compliance with these terms. If you do not agree with any part of these terms, you must immediately cease use of the platform.
What You Need to Know
These six points summarise the most critical aspects of the cea365 Terms & Conditions. They do not replace the full terms — please read all sections carefully.
18+ Age Requirement
Access to cea365 is strictly restricted to persons aged 18 years or older. Creating an account while under the legal age constitutes a material breach of these terms and will result in immediate account closure and forfeiture of any balance.
Real Money Transactions
cea365 involves real-money wagering in Bangladeshi Taka (৳). Deposits made via bKash, Nagad, Rocket, Upay, or bank transfer are committed once processed. Players are responsible for all transactions made through their account.
Bonus Terms Apply
All bonuses, free spins, and promotional credits offered by cea365 are subject to wagering requirements, time limits, and game restrictions. Claiming a bonus constitutes acceptance of the applicable promotional terms.
One Account Per Player
Each player is permitted to hold exactly one cea365 account. Duplicate accounts are strictly prohibited and will result in suspension of all accounts belonging to that player. Balances held in duplicate accounts are subject to forfeiture.
Account Security
You are solely responsible for maintaining the confidentiality of your cea365 login credentials. cea365 will not be liable for any losses arising from unauthorised access to your account resulting from your failure to keep your password secure. Report suspected unauthorised access immediately via live chat.
Platform Rights Reserved
cea365 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the platform. Continued use of cea365 following notification of changes constitutes acceptance of the revised terms.
Definitions & Interpretation
In these Terms & Conditions, the following words and expressions shall have the meanings assigned to them below. Where the context so requires, words in the singular shall include the plural and vice versa, and references to any gender shall include all genders.
- "Platform" The cea365 online casino and sports betting website accessible at https://cea365.net, including all games, services, features, and content made available through that domain and any associated mobile-optimised versions.
- "Player" / "You" Any individual who has registered a cea365 account and/or accesses the Platform for the purpose of using its services, including wagering on casino games or sports events.
- "Account" The unique personal account created by a Player upon completion of the cea365 registration process, through which the Player accesses Platform services and manages their Taka balance.
- "Balance" The total real-money funds held in a Player's cea365 account, denominated in Bangladeshi Taka (৳), comprising deposits, winnings, and any credited bonuses (where applicable).
- "Bonus Funds" Promotional credits, free spins credits, cashback amounts, or other non-deposit value granted by cea365 to a Player under the terms of a specific promotion. Bonus Funds are subject to wagering requirements before they may be withdrawn.
- "Wagering Requirement" The minimum total betting turnover a Player must achieve before Bonus Funds (or winnings derived from Bonus Funds) become eligible for withdrawal. Expressed as a multiplier of the bonus amount (e.g., 30x means the Player must wager 30 times the bonus value).
- "Game Provider" Any third-party software studio whose games are made available on the Platform, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
- "Payment Method" Any deposit or withdrawal channel supported by cea365, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank direct transfers.
Eligibility & Age Restriction
Access to and use of the cea365 Platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the Platform:
- Age: You must be at least 18 years of age. cea365 enforces strict age verification at the point of registration and prior to processing any first withdrawal. Players who are found to be under the age of 18 will have their accounts closed immediately, all pending withdrawals cancelled, and any deposited funds handled in accordance with applicable procedures.
- Jurisdiction: You must be accessing the Platform from a jurisdiction in which online gambling is not explicitly prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform complies with the laws of your jurisdiction. cea365 makes no representation that access to or use of the Platform is lawful in any particular location.
- Personal Capacity: You must be acting on your own behalf and not as an agent, trustee, or representative of any third party. Opening an account on behalf of another person is strictly prohibited.
- No Self-Exclusion: You must not be subject to any active self-exclusion order, cooling-off period, or deposit restriction that you have previously placed on your own account through cea365's responsible gaming tools.
- Not a Problem Gambler: You must not be registered on any self-exclusion scheme or problem gambling register that would prohibit you from accessing gambling services.
cea365 reserves the right to request documentary evidence of age and identity at any time. Acceptable documents include a valid national identity card (NID), passport, or driving licence. Failure to provide satisfactory documentation within a reasonable period will result in account suspension.
18+ Strictly Enforced: The minimum age to use cea365 is 18 years. This applies to account registration, deposits, betting, and withdrawal of winnings. No exceptions are made under any circumstances.
Age Verification Process
- Registration requires confirmation that you are aged 18 or over via a mandatory checkbox declaration.
- Prior to the first withdrawal, documentary proof of age is requested and reviewed by the cea365 compliance team.
- Additional verification may be triggered at any time if account activity suggests the account holder may be under 18 years of age.
- Accounts confirmed to belong to underage individuals are closed and the matter referred to the platform's safeguarding process.
Account Registration & Security
To access the full range of cea365 services — including placing bets, making deposits, and claiming bonuses — you must register a Player account. Registration is free and requires accurate, truthful completion of the registration form. By submitting your registration, you warrant that all information provided is accurate, complete, and up to date.
One Account Policy: Each individual player is permitted to hold one and only one cea365 account. If cea365 identifies that a single individual holds multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — cea365 reserves the right to close all such accounts and void any balances, bonuses, or winnings associated with the duplicate accounts.
Account Credentials: You are solely responsible for maintaining the secrecy and security of your username and password. You must not share your login credentials with any other person or allow any other person to access your account. cea365 will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your credentials.
Accurate Information: You must ensure that the name registered on your cea365 account matches exactly the name registered on the bank account or mobile wallet you use for deposits and withdrawals. Mismatches between account names and payment method names may cause withdrawal delays and may trigger an enhanced verification review.
Updating Your Details: If any of your registered details change — including your mobile number, email address, or registered payment account — you are required to update your cea365 profile promptly. Failure to maintain accurate details may result in your inability to access your account or process transactions.
Suspicious Activity: If you believe that your account has been accessed by an unauthorised party, or if you notice any transactions that you did not authorise, you must contact cea365's live chat support team immediately. The support team is available 24 hours a day, 7 days a week, and will assist with account security measures including temporary account freezing pending investigation.
Deposits, Withdrawals & Payments
Deposits
cea365 accepts deposits in Bangladeshi Taka (৳) exclusively through the supported payment methods listed on the Platform's deposit page. The minimum deposit amount is ৳200. Deposits are credited to your account balance promptly upon confirmation from the relevant payment provider.
All deposits must be made from a payment account that is registered in your own name. cea365 does not accept deposits from third-party payment accounts. If a deposit is received from a payment account that does not match the name on your cea365 account, the deposit may be reversed and returned to its source.
cea365 does not charge fees for deposits. However, individual payment providers (bKash, Nagad, Rocket, Upay, banks) may apply their own transaction fees, for which cea365 bears no responsibility.
Supported Deposit Methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank. All transactions are processed in Bangladeshi Taka (৳). Minimum deposit: ৳200.
Withdrawals
Withdrawal requests may only be made to a payment method registered in your own name that matches the details on your cea365 account. The minimum withdrawal amount is ৳500. Processing times for mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically under 30 minutes following completion of identity verification. Bank transfer withdrawals may take up to 24 hours.
Before cea365 processes your first withdrawal, you must complete the identity verification process by providing satisfactory proof of identity and age. This is a one-time requirement; once your account is verified, future withdrawals are processed without additional documentation (unless triggered by a security review).
Withdrawals of funds that were credited as Bonus Funds are subject to the applicable wagering requirements. Attempting to withdraw Bonus Funds before meeting the wagering requirements will result in the automatic forfeiture of those bonus funds.
Bonuses & Promotions
cea365 offers a range of bonuses and promotional offers to new and existing players, including welcome bonuses, reload bonuses, free spins, cashback promotions, and seasonal offers tied to events such as BPL cricket season, Eid, Pohela Boishakh, and T20 World Cup tournaments. The availability, value, and terms of specific promotions vary and are communicated on the relevant promotion page.
General Bonus Rules: The following rules apply to all bonuses offered by cea365 unless otherwise explicitly stated in the specific promotion's terms:
- Each Player is entitled to claim each promotion once only, unless the promotion is explicitly described as recurring or repeatable.
- Bonuses may only be claimed by players who meet the eligibility criteria set out in Section 2 of these Terms & Conditions.
- Bonuses are credited in Bangladeshi Taka (৳) to the Player's bonus balance and are separate from real-money funds until wagering requirements are met.
- Wagering requirements must be fulfilled within the time period specified in the promotion terms. Bonus funds and associated winnings that remain subject to incomplete wagering requirements at the time of expiry will be forfeited.
- Not all games contribute equally to wagering requirements. Typically, slots contribute 100%, while table games and live casino games may contribute at a lower rate (e.g., 10%–20%). Specific contribution rates are listed in each promotion's terms.
- cea365 reserves the right to withdraw, amend, or cancel any promotion at any time. Players who have already claimed a promotion will not be affected by mid-promotion amendments to their detriment.
- Any evidence of bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, exploiting low-edge game strategies with bonus funds, or coordinating with other players to systematically extract bonus value — will result in immediate account suspension and forfeiture of all bonus-related funds.
Players with questions about the terms of any specific promotion are encouraged to contact cea365's 24/7 English-language live chat support team before claiming a bonus.
Gameplay Rules & Fair Use
All casino games and sports betting markets available on cea365 are supplied by licensed third-party Game Providers. The rules of each individual game are governed by the respective Game Provider's own published rules, which are accessible within each game's interface. By participating in any game on cea365, you agree to be bound by those game rules in addition to these Terms & Conditions.
Game Outcomes: All outcomes for casino games (slots, table games, crash games) on cea365 are determined by certified random number generators (RNGs) maintained by the respective Game Providers. cea365 does not intervene in, influence, or manipulate game outcomes. The return-to-player (RTP) rates for individual games are determined by the Game Provider and are available within each game's information panel.
Technical Errors: In the event of a technical malfunction, game error, or communication interruption during a game round, cea365 and the relevant Game Provider reserve the right to void the affected game round and return the corresponding stake to the Player's balance. Winnings generated as a result of a technical error — including an error that causes an abnormal payout or an obviously incorrect odds display — are not valid and will not be paid out.
Sports Betting: All sports betting markets are offered in pre-match and live (in-play) formats. Odds are displayed in Bangladeshi Taka (৳) denominated decimal format. cea365 reserves the right to suspend betting markets, void individual bets, or cancel entire events in the following circumstances: event cancellation or postponement, obvious pricing errors, evidence of match manipulation, or regulatory instruction. In all such cases, stakes are returned to the Player's balance.
Responsible Betting: Placing bets on cea365 involves genuine financial risk. Players are encouraged to set personal deposit and wagering limits through the responsible gaming tools available in their account settings. cea365 does not accept any liability for financial losses incurred through gambling on the Platform beyond the amounts deposited by the Player.
Prohibited Conduct
The following activities are strictly prohibited on the cea365 Platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balance and pending winnings, and may be referred to appropriate authorities where applicable:
- Underage Gambling: Registering or attempting to register an account while under the age of 18, or allowing a person under 18 to access your account.
- Multiple Accounts: Creating or using more than one cea365 account for the purpose of circumventing promotional restrictions, security controls, or suspension decisions.
- Fraud & Misrepresentation: Providing false, inaccurate, or misleading information during registration, identity verification, or any communication with the cea365 support team.
- Money Laundering: Using the cea365 Platform to deposit, transfer, or withdraw funds derived from criminal activity. cea365 is committed to anti-money laundering (AML) compliance and will report suspicious activity to relevant authorities.
- Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly live poker, live table games, or sports betting pools.
- Exploitation of Software Errors: Deliberately exploiting any software bug, game error, or pricing anomaly to generate winnings that would not have been possible under normal operating conditions.
- Automated Betting: Using bots, scripts, artificial intelligence tools, or any automated software to place bets or interact with the Platform in a manner that circumvents the intended human-operated interface.
- Chargebacks: Initiating an unjustified chargeback or payment reversal with bKash, Nagad, Rocket, Upay, or any bank after funds have been credited and used on the Platform. Illegitimate chargebacks will result in immediate account suspension and legal action where appropriate.
Account Suspension & Closure
Closure by the Player: You may request the closure of your cea365 account at any time by contacting the live chat support team. Prior to closure, any real-money balance remaining in your account will be returned to your verified payment method, provided all applicable wagering requirements have been met. Bonus Funds remaining in your account at the time of closure request will be forfeited.
Closure by cea365: cea365 reserves the right to suspend or permanently close any Player account — with or without prior notice — in the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Evidence or reasonable suspicion of fraudulent activity, money laundering, or collusion.
- Failure to complete identity verification within a reasonable period.
- Receipt of a chargeback or disputed payment from a Player's bank or mobile wallet provider.
- Regulatory instruction or court order requiring account closure.
- Extended inactivity (accounts inactive for 12 consecutive months may be designated dormant and subject to an administrative fee of ৳100 per month).
Self-Exclusion: Players who wish to exclude themselves from the Platform for responsible gaming reasons should use the self-exclusion tools available in their account settings, or contact the support team directly. Self-exclusion is available for periods of 24 hours, 7 days, 30 days, or permanently. Permanent self-exclusion is irreversible. During any self-exclusion period, cea365 will not accept deposits, allow betting, or send promotional communications to the excluded account. For further detail on responsible gaming options, see the Responsible Gaming page.
Dormant Account Policy: An account that has had no login activity for 12 consecutive months is classified as dormant. A monthly administrative fee of ৳100 will be applied to dormant account balances. Players are notified via email before the dormancy fee begins. To reactivate a dormant account, simply log in and complete any required re-verification steps.
How to Close Your Account
- Contact cea365 live chat support and request account closure. The team is available 24/7 and will respond within 2 minutes.
- Confirm your identity and specify whether you would like your remaining real-money balance returned to your verified payment method.
- Bonus Funds and any unmet wagering requirements will be forfeited upon closure. Real-money balance will be processed within 30 minutes to mobile wallet.
- A confirmation of account closure will be sent to your registered email address. Re-registration after voluntary closure requires a waiting period of 48 hours.
Changes to These Terms
cea365 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. The most current version of the Terms & Conditions will always be accessible at cea365.net/terms-conditions. The date of the most recent revision is displayed at the top of this page.
Where changes are material — meaning they significantly affect Player rights, obligations, or the terms of existing promotions — cea365 will provide notice via a prominent banner on the Platform or by email to registered Players at least 7 days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions.
If you do not agree with any change to the Terms & Conditions, you must stop using the Platform and contact the live chat support team to arrange account closure before the effective date of the change.
Limitation of Liability
To the maximum extent permitted by applicable law, cea365's total liability to any Player in connection with these Terms & Conditions, whether in contract, tort, or otherwise, is limited to the value of the real-money funds deposited by that Player and held in their cea365 account at the time the relevant claim arises.
cea365 shall not be liable for any indirect, incidental, consequential, special, or punitive damages — including but not limited to loss of profits, loss of opportunity, or emotional distress — arising from the Player's use of or inability to use the Platform.
cea365 is not responsible for the content, practices, or terms of third-party Game Providers whose games are hosted on the Platform. Any disputes regarding game outcomes, game rules, or game behaviour should be directed to the relevant Game Provider in the first instance, with cea365 support available to assist in escalation where appropriate.
Questions or Ready to Play?
Get Started with cea365 Today
If you have questions about these Terms & Conditions, our 24/7 English-language support team is available via live chat and will respond in under 2 minutes. Ready to play? Log in to your account or explore the full cea365 casino and cricket betting offering. 18+ only — please play responsibly.